A Message to our Patrons

Panorama of Janome Sewing Centre

A Message for our Visitors, Customers & Friends…

 

Delivery

We are currently experiencing delays in delivery of orders due to unprecedented demand within the Australia Post network. We aim to process orders within our normal time frames (1 to 3 business days) but there are varying delays in suppliers shipping and postal services time-frames, allow anywhere from 1-2 weeks. For more information please visit Australia Post’s website.   

Phone Inquiries

 

Our Phones Are Working 

With the growing demand for sewing machines and accessories, our team is working harder than ever to get back to each and every inquiry. Our phones have been ringing non-stop so if you’re unable to reach us, we may be on the line serving another customer. We appreciate your patience and ask that you try again after a few minutes or send your inquiry as an email and we’ll get back to you as soon as possible. 

We know it’s a tough time and we’re here for you. Let’s stay connected, work together, and we will all rise to the challenges that lie ahead.

Visiting Our Store

Here’s how we can help each other

    • Strictly maintain social distance. We encourage you to follow our team’s instructions and signage to facilitate proper distancing.
    • We recommend everyone use contactless payment (i.e. use of credit/debit card instead of cash).
    • If you are not feeling well, please stay at home and rest.
    • Shop online and we will do our best get you your parcel as soon as possible.

Please be reminded: Our team and staff are working under difficult times and it’s becoming more important now, more than ever to show our utmost support, patience, and understanding. 

Wishing you good health,
Janome Everton Park